Privacy policy
Last updated: 27 March 2026
This Privacy Policy describes how 3D Fantasy (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from d7e397-2.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Updated versions will be posted on the Site with a new "Last Updated" date.
How We Collect and Use Your Personal Information
We collect personal information from you through various channels, including when you use our Site, make purchases, or communicate with us. The information collected depends on how you interact with the Services.
In addition to the specific uses described below, we may use information about you to:
- Communicate with you
- Provide and improve our Services
- Comply with legal obligations
- Enforce our terms of service
- Protect the rights, property, or safety of our users or the Site
What Personal Information We Collect
Information You Provide Directly
We may collect information you submit directly, including:
- Name, address, email, phone number
- Order details (billing, shipping, payment confirmation)
- Account information (username, password, security questions)
- Shopping behaviour (items viewed, added to cart or wishlist)
- Customer support communications
Some Services features require certain information. You may choose not to provide it, but this may limit your ability to use the Services.
Information We Collect Automatically (Usage Data & Analytics)
We automatically collect information about how you interact with the Services using cookies, pixels, web beacons, and similar technologies ("Cookies"). This includes:
- Your IP address
- Device type and browser information
- Pages viewed, navigation paths, and time spent on pages
- Referring websites or search terms
- Interactions with site content
We use this information for:
- Understanding user behaviour and trends
- Improving website performance, content, and functionality
- Analytics, marketing, and advertising purposes
We may use analytics tools, including Shopify’s built-in analytics and third-party services such as Google Analytics, which also use cookies and similar technologies.
Most browsers accept cookies by default, but you can modify your browser settings to block or remove cookies. Note that disabling cookies may affect certain Site features and functionality.
Information Obtained from Third Parties
We may receive information about you from third-party providers, including:
- Shopify and other service providers supporting our Site
- Payment processors handling transactions
- Analytics and advertising providers collecting usage data on our behalf
We are not responsible for third-party privacy practices. Please review their privacy policies separately.
How We Use Your Personal Information
We use your information for the following purposes:
-
Providing Products and Services
- Processing orders and payments
- Managing accounts, shipping, returns, and exchanges
- Sending transactional notifications
-
Marketing and Advertising
- Sending promotions or newsletters
- Displaying targeted advertising and personalised content
-
Analytics and Improvement
- Analysing user behaviour, pages viewed, and site performance
- Improving website features, content, and user experience
-
Security and Fraud Prevention
- Detecting, investigating, and preventing fraud or malicious activity
-
Communicating with You
- Responding to inquiries and providing customer support
How We Disclose Personal Information
We may share your personal information with:
- Vendors or service providers (e.g., payment processors, fulfillment partners, analytics providers)
- Business or marketing partners, including Shopify
- Affiliates or within our corporate group
- Third parties when you provide consent or request a disclosure
- Legal authorities as required by law or to protect rights
In the past 12 months, we have disclosed categories of information such as:
- Identifiers (contact details, order info)
- Commercial information (order, shopping, support info)
- Internet or network activity (Usage Data)
User-Generated Content
Content you submit publicly (e.g., reviews) may be viewed by others. We are not responsible for its privacy or security once posted.
Third-Party Websites and Links
Our Site may link to third-party websites. We are not responsible for their content, privacy practices, or security.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16. Parents or guardians can request deletion of such information by contacting us.
Security and Retention
While we use reasonable security measures, no method is perfectly secure. Retention depends on factors such as account maintenance, legal obligations, dispute resolution, and contract enforcement.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access, delete, or correct personal information
- Receive or transfer your data (portability)
- Restrict processing or withdraw consent
- Manage communication preferences
We will verify your identity before fulfilling requests and will not discriminate for exercising these rights.
Complaints
Contact us at dragons@3dfantasy.nz if you have complaints about data processing. You may escalate to your local data protection authority if unsatisfied.
International Users
Your personal information may be transferred, stored, or processed outside your country, including the United States, under applicable legal safeguards like Standard Contractual Clauses.
Contact
Questions or requests regarding this Privacy Policy can be sent to:
Email: dragons@3dfantasy.nz